Privacy Policy
Last updated: 8 July 2026
Who we are
Stortford Coin Company is responsible for the personal information collected through this website. You can contact us at info@stortfordcoincompany.co.uk.
Information we collect
We collect information you provide when you contact us, place an order, use checkout, submit items for grading or manage an account. This can include your name, email address, phone number, billing and delivery address, order details and messages you send to us.
How we use information
We use personal information to process orders, take payment, arrange delivery, manage returns, handle grading submissions, respond to enquiries, prevent fraud, keep business records and meet legal obligations.
Payments and service providers
Payments are processed by Stripe. We also use trusted providers for hosting, email, delivery, analytics and grading-related services where needed. These providers may process personal information only as required to provide their services.
Cookies and analytics
The website may use essential cookies for basket, checkout and account functions. Where enabled, analytics help us understand website usage and improve the site.
How long we keep information
We keep personal information only for as long as needed for the purpose it was collected, including order fulfilment, customer support, accounting, tax, fraud prevention and legal record-keeping.
Your rights
You can ask to access, correct, delete or restrict use of your personal information, and you can object to certain processing where the law allows. To make a request, email info@stortfordcoincompany.co.uk.
Contact
If you have any privacy questions, contact info@stortfordcoincompany.co.uk.