Using this website
These terms apply when you use the Stortford Coin Company website, create an account, contact us, or send a grading enquiry through the website.
If you use the website, you agree to use it sensibly and not to misuse it, copy it, interfere with it, or try to access parts of it that are not meant for you.
Your account
You need to give us accurate details when you create an account. Please keep your password private. If you think someone else has used your account, contact us as soon as you can.
We may close an account if it is being misused or if the details provided are false.
Prices, products, and availability
Product details and prices can change. If a price or listing is wrong, we can correct it. We may remove products or services from the website without notice.
Buying through a third-party site, such as eBay, is also covered by that site’s own terms.
Coin and banknote grading
When you ask us about grading, we will use the details you give us to help with the submission. Third-party grading companies set their own rules, charges, timeframes, and decisions.
We cannot promise a grade, a turnaround time, or that an item will be accepted by a grading company.
Posting items to us
If you post items to us, please pack them carefully and use a postal service that suits the value of the items. You are responsible for items until we receive them.
We will handle received items with care and use the return address details you give us.
Website information
We try to keep the website useful and accurate, but mistakes can happen. Website content is general information only. It is not financial, investment, legal, or tax advice.
Our liability
Nothing in these terms limits liability where the law says it cannot be limited.
As far as the law allows, we are not responsible for losses caused by website downtime, incorrect information, third-party websites, or matters outside our reasonable control.
Contact
Stortford Coin Company, Lytchett House, 13 Freeland Park, Poole BH16 6FA, United Kingdom.
Email: info@stortfordcoincompany.co.uk.